Privacy Policy
We highly value customer privacy and will only collect and use your personal data as described in this statement.
We will only collect your information when necessary or in connection with a transaction, and your information will only be retained for the period required by law or related to the purpose of collection. You can browse our website without providing personal information. When accessing without logging into a user account, you will browse anonymously, and we will not be able to identify you.
We welcome your feedback. If you have any suggestions or feedback, please send them to service@quiiss.com.
I. Collection and Use of Personal Data
We will not sell, share, or trade the personal data we collect from customers to any third party. Personal data collected online will only be used for internal purposes within our group.
When you create a company account, we will collect the following basic information: name, shipping address, email address, contact number, date of birth, and gender.
This personal data will be used to: ship the goods you purchased; provide product delivery status updates and customer support information; push product-related information to you; process your orders; or provide services and information through the website as requested by you. In addition, we will use this information to manage your account, verify and process online payment transactions, review website downloads, identify your website browser, and conduct user surveys. If you do not object, we will also send you relevant product or service information.
To ensure smooth delivery of goods, we may provide your name and address to courier companies, suppliers, and other third parties. Please note that courier companies have the right to request your ID number for customs internal inspections to ensure smooth export of goods.
We will retain your order information, but for security reasons, we cannot directly retrieve it. You can log in to your personal account to view order details, verify information, and manage your personal address, bank information, and subscribed newsletters. Please ensure your personal information is kept confidential and avoid unauthorized access by third parties. We are not responsible for problems caused by improper password use.
II. Personal Data Security We ensure the security and confidentiality of all collected data and protect your personal information through the following methods: restricting access to personal data; maintaining technical products to prevent unauthorized access to computer data; and destroying your personal data securely when it is no longer used for the relevant purpose.
Furthermore, our company uses 128-bit secure end-to-end privacy technology (SSL) to process your financial information. This technology is extremely difficult to crack (requiring at least a trillion years) and is a recognized advanced security measure in the industry.
III. Personal Data Disclosure and Complaints
Except for companies providing services to the website and third parties, our company will not share your personal information with other organizations. In special circumstances (such as when disclosure helps prevent threats to life or health, or for law enforcement purposes), our company may be required to disclose personal information.
If you believe our company has violated our privacy policy, or are dissatisfied with our handling of customer privacy or our complaint handling methods, you can contact us through the following email addresses:
Privacy Policy Complaint: service@quiiss.com
Privacy Handling / Complaint Feedback: service@mail.quiiss.com
IV. Changes to the Privacy Statement
Our company reserves the right to modify or change this privacy statement at any time. Changes will be announced through official channels; please check regularly for the latest updates.